Our Mission


Coastal Automation is dedicated to the following:


  • Serving our Partner-Customers by providing superior customer service at a superior valve, with expertise and commitment to them.

  • Our pledge is to exceed our Partner-Customers service expectations, to “Do what we say we will do!”

  • Our Goal is to provide for our customers MRO needs in a timely manner and as promised.

  • We will achieve our goals by providing the best possible customer service in the industry by using our portfolio of ever-increasing outstanding product lines and by maintaining a committed customer support team that values each and every Partner-Customer.


Our Vision


To be the best supplier in the industry and the easiest place to do business with both to our Partner-Customers and to our Partner Suppliers.


Our Values


Consistent Respect for People


Coastal Automation and its associates will demonstrate consistent respect for others with our service. As a team, our commitment is to work hard toward common goals, communicate sincerity, and do what we say we will do. Success can be achieved only with the nurturing and commitment between our customers, our vendors, and our team.


Integrity


Coastal Automation and its associates will act with uncompromising honesty and integrity at all times, as these virtues are the foundation of trusted relationships.


Commitment to our Partner-Customers


Coastal Automation and its associates are genuinely committed to and focused on customer service. We listen to our customers, understand their needs, and work hard to deliver value-added solutions.


Continuous Improvement


Coastal Automation and its associates strive to be the best by continuously improving our service, our systems, and ourselves.